Twenty-two passengers from the Carnival Splendor were robbed by a lone armed assailant during a guided nature trail excursion in Puerto Vallarta, Mexico, on Feb. 23. There were no injuries and all guests returned safely to the ship.
Southwest Airlines came out on top as the best airline in the second annual Temkin Experience Ratings of customer experience. Southwest earned the top spot in the industry and received the only "good" rating.
St. Kitts Marriott Resort & Royal Beach Casino announced Friday the appointment of Jacques Hamou as general manager. In this position, Hamou will oversee all aspects of the hotel operations including the maximization of guest satisfaction, financial performance and staff development. His career in the hospitality industry spans over 30 years as he joins the property from Montreal where he served as general manager.
The U.S. House of Representatives has scheduled a hearing on cruise ship safety in the wake of the Costa Concordia tragedy at 10 a.m. ET on Feb. 29 in 2167 Rayburn House Office Building.
Hacienda Tres Rios Resort, Spa & Nature Park Receives Best Green Initiative Award for Second Year in a Row
The Riviera Maya, which is considered a nature-friendly destination, recently received an acknowledgement for its efforts to preserve the environment. Hacienda Tres Rios Resort Spa & Nature Park was awarded the Best Green Initiative by Perspective Magazine during the Global Networking Expo 2012 (GNEX 2012).