The Venetian Resort Hotel Casino and The Palazzo Las Vegas Grab Coveted AAA Five Diamond Ratings
The Venetian Resort Hotel Casino and The Palazzo Las Vegas Grab Coveted AAA Five Diamond Ratings
The Venetian and The Palazzo Las Vegas, two of the world's largest and most luxurious resorts, both owned and operated by global resort developer Las Vegas Sands Corp. are pleased to once again add to their distinguished roster of accolades the prestigious AAA Five Diamond Award for 2012.
This marks the fifth time in a row The Venetian has been awarded with this esteemed honor and the third time in a row for The Palazzo. "These Five Diamonds represent our respected team members' dedication to the finest details while providing unmatched service to each and every one of our guests," said John Caparella, president and chief operating officer of The Venetian, The Palazzo and Sands Expo.
"Smiles, greetings and committing to going above and beyond each day for our guests truly make this recognition possible." The AAA Five Diamond Award is the most coveted designation for hotels and restaurants in North America.
Representing the upper echelon of the hospitality industry, AAA Five Diamond properties represent less than one-half percent of more than 31,000 AAA Approved properties throughout the United States. Exceeding guest expectations, providing meticulous service and maintaining impeccable standards of excellence are the fundamental hallmarks of the AAA Five Diamond Rating.
"Five Diamond establishments consistently deliver a high level of personal attention to every guest," said Michael Petrone, AAA director of Tourism Information Development. "Awareness and follow through are critical when dealing with the most discriminating guest expectations. To achieve and maintain superior standards on a daily basis is a rare accomplishment. AAA is pleased to recognize The Venetian and The Palazzo with the AAA Five Diamond Rating."




