VAX VacationAccess Offers New Tools to Increase Productivity

VAX VacationAccess Offers New Tools to Increase Productivity

VAX VacationAccess has released a new round of enhancements for its 100,000-plus travel agent users, including improvements to VAX Virtual University, a Global Media Library, improved registration and password reset processes, and intuitive airline feature inclusions.

“VAX VacationAccess is committed to increasing agent productivity and improving their user experience,” said Kathy Fitzpatrick, president of VAX VacationAccess. “All of our enhancements are driven by agent feedback and suggestions, with the end goal of delivering functionality and tools to make planning, research, marketing and selling easier.”

The new VAX VacationAccess Virtual University page makes viewing available training opportunities simple with a search engine and categorized training resources. Travel agents can sort live and on-demand training in learning levels such as Core Curriculum, Electives and Masters level courses. The move is the first step in a shift toward improved travel agent training, with more content and enhancements planned for the coming months.

With its new Global Media Library, VAX VacationAccess provides travel agents access to marketing tools in the VAX Media Library tab for all participating suppliers. Improving the ability for agents to easily access photos, videos, flyers, logos and other dynamic content is a major focus for VAX in 2011.

VAX VacationAccess has improved agent controls, including password reset, and easier registration, ensuring agents can begin selling more quickly. In addition, new tools allow travel agents to easily include features with flights -- such as free baggage, movies, Wi-Fi or luxury travel kits, as well as use the “Vacation Experience” search on multi-stop vacations, island by island or destination by destination. Further, the airline codeshare information displays across all communications to comply with the new DOT regulation and cut extra steps.

Within the booking engine, an enhanced payment section makes it easier for agents to sell to clients outside of the country. Promotions, the most popular section of the VAX site, will now allow agents to easily search supplier promotions by destination.