Travel Leaders Survey Shows Satisfaction with Airport Security

godking
19 April 2010 8:29am

A Travel Leaders survey of 800 consumers around the U.S. found that nearly three-quarters of those polled indicated they were either “somewhat” or “very” satisfied with today’s airport security measures and nearly 82 percent expressed no concern with the use of full-body scanners at airport security check-points.

This online survey was conducted throughout the month of March and includes responses from 800 consumers throughout the United States. Travel Leaders is one of America’s top 10 travel companies with hundreds of U.S. locations.

When asked, “What is your level of satisfaction with airport security today,” 72.9 percent of those polled indicated they were satisfied to some degree with today’s airport security measures. Only 13.5 percent indicated they were unsatisfied, while another 13.6 percent said they were neither satisfied nor dissatisfied.

When asked, “Do you have concerns about the use of full-body scanners at airport security check-points,” 81.7 percent responded, “No,” while just over 18.3 percent said, “Yes.” When the 18.3 percent expressing concern about full-body scanners were asked what their top concerns are, “Privacy issues” ranked first at 47.6 percent, followed by “Potential known or unknown health risks” (27.2 percent), and “Delays getting through security” (19.7 percent).

When asked, “Based on the increased level and types of security measures currently in place at U.S. airports that are designed to enhance safety, are you more likely to fly more, the same or less,” 80.1 percent said they will fly the same or more this coming year. The remaining consumers indicated that they’d fly less, although most of them characterized it as “somewhat less.”

The Transportation Security Administration (TSA) currently uses two types of full-body scanning technology: millimeter wave imaging technology (40 units are now in use at 19 airports) and backscatter imaging technology (in March, TSA began deploying 150 backscatter units). TSA has announced plans to deploy a total of approximately 450 full-body scanning units this year.

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