Royal Resorts Caribbean Focuses on Making Pelican Resort Club Financially Stable

Despite a variety of angry accusations unleashed recently at Royal Resorts Caribbean from Board members, Union workers and others, the company, which manages the Pelican Resort Club, continues to have the financial success of Pelican as its primary objective.

To this end, in early 2009 the company moved its Chief Executive Officer (CEO) to be based at the resort to personally oversee the management and operations as well as to continue to implement appropriate cost savings for the resort.

“In order for Royal Resorts to continue to manage Pelican Resort Club we must first ensure the financial stability of the resort, therefore anything other than our interest in seeing success for Pelican is completely ludicrous,” said Richard Corso, CEO of Royal Resorts Caribbean. “If Pelican fails, we are out of a job and therefore only financial success will enable both Pelican and Royal Resorts to continue together,” he added.

Royal Resorts has a 13-year history of implementing cost savings for Pelican, many dating back to August 1997 when the company first came on the scene to manage the property. At the same time, the company has continued striving to improve the guest experience at the resort. Royal Resorts brings 35 years of resort management experience to Pelican Resort Club.

Royal Resorts added new machinery to provide a Reverse Osmosis system in order to serve the needs of guests at Pelican, and, at the same time, saves more than $300,000 a year. The company purchased and installed a trash compactor which saves the resort $25,000 a year. And when Royal Resorts installed an industrial laundry, the annual savings increased another $100,000 a year.

Additionally, Royal Resorts retrofitted 100 villas with central air conditioning saving $25,000 a year and implemented a “Going Green” program which reduced costs by $30,000 annually.

Royal Resorts Caribbean, as the management company for Pelican, also got insurance costs reduced which produced an annual savings of $150,000 and managed legal issues which saved another $250,000 a year and provided many IT (Information Technology) and Property Management System (PMS) resources for free.

Royal Resorts has also moved management offices out of the Great House which saves Pelican $264,000 per year in rent. These cost savings, instituted over the past 10 years, amount to a reduction of expenditures of more than $1.1 million each year.

Some of the recent complaints have centered on the need to operate Pelican at a drastically reduced budget which the Board of Directors of the Tenants Association Pelican Resort Club (TAPRC) ordered earlier this year as a result of the continued economic downturn. Royal Resorts instituted requested budget cuts, which resulted in additional aggravation from Union officials as some of the regular workforce had to cut back hours.