Delta Hotels Enhances Learning through Online Training

In partnership with the Canadian Tourism Human Resources Council (CTHRC), Delta Hotels introduced a new on-line training course to colleagues, cementing its use of technology in virtual classrooms across the country to deliver progressive and cost-effective training.

The Positive Corrective Action course is a component of the company´s Managing Performance and Behavior module, a course deployed at its hotels and part of Delta´s Leadership Training Certification Program.

Trainees will apply what they learn from their e-lessons to subsequent role-plays, simulations and group discussions. The company´s blended learning approach, which combines traditional in-classroom teaching practices and on-line technology, increases retention among trainees.