Carnival Promotes Lynn Torrent to EVP-Sales and Guest Services

Carnival Cruise Lines has promoted Lynn Torrent to executive vice president of sales and guest services. In this capacity, Torrent has overall responsibility for the cruise line’s worldwide sales, reservations and guest services functions.

In addition to overseeing the line’s field sales force, she is responsible for call centers in Florida and Colorado Springs, Colo., as well as embarkation teams in the line’s homeports. She is also responsible for Carnival’s CARE Team, which provides assistance and support to guests and their families should medical incidents or other emergency situations arise.

Torrent was most recently Carnival’s senior vice president of sales and guest services. Prior to that, she served as president and CEO-North America for Costa Cruises, a sister company to Carnival Cruise Lines, where she was responsible for the company’s operations in North and Central America. She also served for three years as vice president of marketing for Carnival’s parent company, Carnival Corporation & plc.