Barceló UK Partners with Swisscom to Provide Premium Internet Guest Services
Swisscom and Barceló UK today announced a partnership to provide guests staying at any Barceló UK property with Swisscom’s Premium Internet guest services.
Barceló UK, previously known as Paramount Group of Hotels, comprises 21 luxury and high-end properties in England, Scotland and Wales, with a total of over 2’800 bedrooms and 160 conference rooms.
Swisscom’s suite of Premium Internet guest services includes a range of tailored solutions for guest rooms, meeting rooms and the hotel lobby. Thanks to Swisscom’s web portal Guestroom 2.0, for instance, hoteliers can propose a bouquet of added-value services to their guests including remote printing, real-time flight information and online access to hundreds of e-newspapers, among others, at no extra charge.
On a day-to-day-basis, Swisscom supports Barceló UK through its dedicated, local Account Management, its 24/7 Network Operations Centre and its multilingual, in-house 24/7 Customer Care Centre that responds to guests and hoteliers alike.
Swisscom is presently performing targeted infrastructure upgrades at selected Barceló UK properties. Swisscom’s Internet services will be available in all 21 hotels by the end of September.
Swisscom is Switzerland’s leading telecoms provider with 5.4 million mobile customers and 5.4 million fixed lines, including 1.7 million broadband connections. In the first half of 2008, Swisscom generated revenues of CHF 5.99 billion. The company also provides IT infrastructure outsourcing and manages integrated communications infrastructures for major corporate customers.
