ASTA Determined to Make Travel Easier for Disabled Passengers

The Department of Transportation reported that 10,193 complaints were filed against U.S. airlines in 2004 concerning poor service and resources for handicapped passengers.

The American Society of Travel Agents (ASTA) would like to remind passengers of the value of booking with a travel agent and to check out ASTA´s consumer website, for travel tips. Travel agents who specialize in accessible travel can help make trips run smoother for people with disabilities.

“Because of the unique challenges they face, it´s even more vital that passengers with disabilities work with a knowledgeable travel professional,” said Kathryn W. Sudeikis, CTC, ASTA president and CEO. “Travel agents who specialize in handicapped travel have the expertise to ease the travel process for people with disabilities. Remember, ASTA agents are there at the start, beginning and end of each trip clients plan.”

About 17 million disabled passengers fly each year, according to the Department of Transportation´s most recent estimate.

Many countries accommodate disabled citizens and travelers proficiently, from creating the proper transportation for wheelchair and scooter access to having a wide selection of hotels and restaurants that allow service dogs.